Hi all,
Some of you will notice that the chat box on the bottom right-hand side sometimes does not load, this is a known bug that came about when I updated the site to the latest security update. I've been in touch with the developer and they are working on a fix which will be released with the next version of the software, but for now the solution to the problem is to log out and log back into the site, the bug is released to the session token that is used to record when a user is logged in.
Sorry about that.
Fats